Cancellation Policy
Last updated: December 2024
This Cancellation Policy explains how clients can cancel services with WebNexaTech.
1. Project Cancellation (Before Work Starts)
If you cancel before we begin development:
- 50% refund of the total amount
- Remaining amount kept as administrative fee
2. Project Cancellation (After Work Starts)
If any of the following is done:
- Planning completed
- UI/UX draft delivered
- Development started
- Setup completed
- Refund is not available
- All payments made are non-refundable
3. Booking/Consultation Cancellation
Consultation calls can be cancelled:
- Up to 12 hours before the scheduled time
- After this, no refunds
4. Subscription Cancellation
You may cancel any subscription at any time:
- Future billing stops instantly
- No refund for the current billing cycle
5. How to Cancel
Email us at:
📧 info@webnexatech.com
Subject: Service Cancellation Request
We respond within 48 hours.
